Flight Terms & Refunds Policy:
- All bookings are on first come first served basis.
- Minimum charges levied would be for 2 hours flying per day. An equivalent of two flying
hours per day (minimum daily commitment) would be charged in case of no flying.
- The charter will be confirmed upon receiving 100% advance payment.
- The charter cost will be quoted subject to indicated flying time, overnight stay, waiting
charges, etc. If there is any change to these parameters, the quote will be revised
accordingly.
- The flight is subject to clearance from weather, ATC and any other statutory agencies for
which the clearance may be needed.
- If any conditions of the charter change the quotation would be revised.
- Crew layover in case of prolonged halts during the course of a single day at a particular
station becomes the responsibility of the client booking the charter. The client would be
responsible to make arrangements for lodging at an appropriate hotel as per SkyLiftRunner.
In case SkyLiftRunner makes the arrangements, the same would be invoiced to the client.
- Flight durations are indicated in NIL wind conditions and billing would be on actual time
taken from engine start to engine off.
- Flight schedules are subject to change or get diverted due to weather conditions or due to
flight safety or due to operational restrictions. In such cases, the additional costs would
have to be borne by the client.
- Extension of watch hour charges if applicable will be on actuals.
- In case of foreign passengers, we require names, nationality, and passport number, date of
issue and expiry of the passport and copy of valid Indian visa of the passengers travelling.
- SkyLiftRunner will not be held liable for flight cancellation due to technical snag. In such
cases, the amount would be fully refunded.
- There are baggage restrictions to be adhered to. Baggage details (weight and dimensions) to
be provided at the time of booking or before 24 hours.
- SATCOM, if applicable, will be charged on actual basis, depending upon the usage.
- Passengers are not permitted to carry any dangerous goods. All carry-on items and luggage
items would be subject to security checks as per rules of Government of India.
- General Cancellation policy:
- 80% of the charter value shall be deducted less than 3 Days before scheduled
departure.
- 50% of the charter value shall be deducted less than 7 Days before scheduled
departure.
- 10% of the charter value shall be deducted less than 15 Days before scheduled
departure.
- Zero refund policies for a joy ride or city tour.
- Zero refund incase of changes in routes by client after the payment. (Ex: Payment is
made for Pune - Mumbai - Goa- Pune but cliently sudden changes to Pune-Mumbai - Pune
route. In that case payment is not refundable or not advisable for next trip)
- A no show of the passengers for two hours after ordered departure time will be considered as
a cancellation announcement.
- Where the flight is operated to airports under Defence control, the charterer is required to
furnish passport details in respect of foreign passengers so that we can obtain clearance
from the Ministry of Defence. We, usually, need 10 days to obtain clearance from the
Ministry of Defence.
- In Flight Services : Vegetarian / Non-vegetarian Meals/Snacks & Beverages
as per customer's preference are served on board.
- Force Majeure: (कभी-कभी तकनीकी समस्या या निवेशकों की मंजूरी के कारण हेलीकॉप्टर या
निजी जेट की उड़ान ,उड़ान भरने से एक दिन पहले, उसी दिन रद्द हो सकती है)
- SkyLiftRunner does not hold itself responsible for non-operation of charter for any
unforeseen reasons such as bad weather, poor visibility, technical problem,
non–availability of clearancesfrom ATC and other statutory authorities etc. If due
to above reasons, the flight cannot take off from the originating station, the
amount will be refunded.
- The operators working with SkyLiftRunner always obtain the destination weather
before departure. However, if due to sudden deterioration of weather en
route/destination, the aircraft cannot land at the destination and has to return to
the starting point or divert to some other airport, the actual flying time would be
chargeable and balance if any, would be payable/refundable.
- SkyLiftRunner is not responsible for any technical snag that develops in the
aircraft which cannot be rectified within the time limit and affect the operation of
flight.
- If flight gets cancelled, client is not able do any legal complaints against company
due to force majeure.
Helipad Requirement & Permission:
- The location area of landing site, preferably sketch and co-ordinates (i.e. Latitude And
Longitude) must be provided.
- . A flat hard ground of 22 Meters & 100 Meters diameter, without any obstructions (i.e. High
rise building, high tress, high tension wires etc.) around the area especially approach path
is requiredfor landing and take-off of the helicopter.
- Landing area should be marked “H” side of circle.
- . For landing on government property, public places and for dropping of petals, a written
permission from the district collector or the magistrate or the commissioner of police
mustbe obtained by the client. For landing on privately owned properties, permission from
the owner of the property will be required. All arrangements for landing and take-off will
be madeby the owner.
Note :
- All charter videos & photos will be published after the fl ight on our social media &
website galleries, incase of objection you need to inform us prior.
- • No need to sign the documents for email, website or what’s app terms and conditions.
Fraud Aware
- We are not responsible for any payments related issues of any booking from vendors or agency on
the name of SkyLiftRunner.
- Kindly verify it before making any payments to agencies.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us by e-mail
skyliftrunner@gmail.com
Mobile Number : +91 9421106099
Payments Details:
Banking NEFT/RTGS Details
Payable at "SKYLIFT RUNNER PRIVATE LIMITED"
A/C. No: 10193560433
IFSC Code: IDFB0041441
Swift Code: IDFBINBBMUM
Account Type: CURRENT ACCOUNT
Bank Name: IDFC FIRST
Branch: PUNE-VIMAN NAGAR BRANCH